Privacy Policy

Last updated: 22 July 2025

1. Introduction

Pristine Returns Language School ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

Personal Information

We may collect personal information that you provide directly to us, including:

  • Name and contact information (email, phone number, address)
  • Educational background and language learning goals
  • Payment information for course enrollment
  • Communication preferences

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address and browser information
  • Device and operating system details
  • Website usage patterns and analytics
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

  • Provide and improve our language learning services
  • Process enrollments and payments
  • Communicate with you about courses and updates
  • Personalise your learning experience
  • Comply with legal obligations
  • Protect against fraud and security threats

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • With your consent
  • To comply with legal requirements
  • To protect our rights and safety
  • With service providers who assist in our operations
  • In connection with a business transfer or merger

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Your Rights

Under applicable data protection laws, you have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Delete your personal information
  • Restrict processing of your information
  • Data portability
  • Object to processing

7. Cookies and Tracking

We use cookies to enhance your browsing experience. You can control cookie preferences through your browser settings. For more information, see our Cookie Policy.

8. International Transfers

Your information may be transferred to and processed in countries outside of the UK. We ensure appropriate safeguards are in place for such transfers.

9. Retention Period

We retain your personal information only as long as necessary for the purposes outlined in this policy or as required by law.

10. Children's Privacy

Our services are not directed to children under 16. We do not knowingly collect personal information from children under 16 without parental consent.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any material changes by posting the new policy on our website.

12. Contact Information

If you have questions about this Privacy Policy, please contact us:

Email: [email protected]
Phone: +44 20 7946 0958
Address: 42 Kensington High Street, London W8 4PE, United Kingdom